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Frequently Asked Questions |
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Does your jerky have preservatives?
Nitrites, as
found in all green vegetables, are used in processing our jerky to prevent
botulism. The old timers used the similar sodium products found in "salt
peter".
Our best selling jerky (the old fashioned beef), has only
salt, pepper, a little spice, two other salt derived products, sodium
nitrite, & sodium erythorbate.
Also, our Old Fashioned Beef,
Ostrich, and Turkey Jerky contains NO MSG.
How should I store the jerky?
All
our jerky keeps in the freezer up to one year. And, depending on
how much humidity in your refrigerator and whether the vacuum bag
has a hole punctured in it, it keeps 1 to 8 weeks in the
refrigerator.
It will keep longer if it is kept in a paper bag or open
to air. In that case, make sure there is nothing that will affect the
taste, like limburger cheese, cantaloupe, etc.
How Can I keep it for a long time without
refrigeration?
Two things are needed to allow mold to
grow. Air and moisture. The old timers never had plastic vacuum bags to
keep their jerky, they just kept it in places where air could circulate
about it. The cowboys and Indians kept it in pockets or on the clothes
line. Plastic vacuum bags used to keep air off the jerky works for a
certain length of time. But when you open the bag (or the jerky pokes a
small hole in it), it lets in air with some added moisture. It will
eventually mold unless you freeze it or open the bag to dry the
accumulated moisture . The plastic is necessary when freezing the jerky to
prevent freezer burn.
When we send jerky to the Gulf servicemen, it
often takes two weeks to get there so we put the jerky in paper bags
instead of plastic. The paper lets the air flow through and the jerky
keeps fine. It just gets dryer and harder.
Do you offer Samples &/or Free
samples?
If you would like to sample our jerky, please order the 5
sample packs from our Order page.
Due to the hundreds of requests for the free ones, we
had to discontinue them.
How long does it take to receive an
order?
Generally, one to seven days
depending on the following factors: your location, method of payment,
method of shipment, when order placed. Credit card orders received via the
internet by 1 p.m. are shipped same day via UPS Ground or USPS Priority
Mail.
Can I select the method of
shipment?
You
can select the method of shipment (and give other special requests) by
typing it in the OPTIONAL NOTES box at the end of the account setup
process. OR if you have an existing account,
click the Make Changes button when the order system
brings up your information and change the NOTES.
Or you can place
your order by calling toll free 1-800-322-0868 weekdays 8 a.m. to 5
p.m.
Will information I provide for an order
be kept confidential?
We
value your privacy and DO NOT share our customer database
with anyone. See our Policies.
Do I have to give my phone number to
place an order?
Our order process does
require a phone number incase we need to contact you with questions about
your order or you request the order payment option of credit card via
phone. We will never give your information, including your phone
number to anyone. See our Policies. If you still
wish to not give your phone number, you can enter 9999999999 (10 numbers)
in the Day Phone box.
What is the wholesale price for
vendors?
Our Wholesale prices are the same as our
prices on the Internet. That is why the others on the net (brand X & Y
& Z) are several dollars higher per pound.
Other questions not answered
here?
We have a friendly staff that will promptly
answer your other questions if you call toll free
1-800-322-0868
weekdays 8 a.m. to 5 p.m.
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